Quality Policy

Guiding Commitments:

  • Transform quality, food safety, and the environment into key elements of our positioning, promoting continuous improvement;
  • Ensure strict compliance with legal requirements as well as other requirements the company subscribes to in terms of Quality, Food Safety, and Environment;
  • Guarantee customer satisfaction and that of other stakeholders;
  • Provide customers with products and services, promoting quality, innovation, and differentiation while ensuring food safety;
  • Maintain and develop partnerships with suppliers;
  • Minimize the environmental impact of the activities (products and services), reduce the nature of threats, and commit to environmental protection and promoting a circular economy;
  • Promote a team-based work environment and the dissemination of a culture of food and personal safety, environmental and social sustainability, supported by high professionalism, rigor, and innovating spirit; providing appropriate cross-cutting training (food and workplace safety, hygiene, process, and environment) for employees;
  • Ensure internal and external communication channels so that information flows effectively among the various participants;
  • Foster relationships with research institutions and other entities to systematically learn new practices, to improve products and their safety, and to increase the profitability of production processes while enhancing environmental performance;
  • Ensure that the fundamental principles of this policy are widely known, especially by employees and all stakeholders (customers, suppliers, official entities, and society at large).

To achieve the stated commitments, Lagar do Marmelo establishes annual objectives and goals, disseminating them throughout the organization and periodically evaluating their level of compliance.